Have setup a fresh installation of the TAO CE by following the installation guide and everything else works fine. When i click on the Content bank to create an assessment, it starts with a URL of https://community.tao.internal/portal/content-bank and then redirects automatically to https://community.tao.internal/backoffice/taoLti/AuthoringTool/launch with a blank page. Any help with this issue would be highly appreciated.
I couldn’t check the URL over the weekend, I tried recreating the containers and now this time on clicking upon the Content Bank tile, I get a HTTP Error 502
Getting the same problem here. I am on Ubuntu 24.04.3. Is the redirect to ‘backoffice’ correct?
Hi ! thanks for contacting us.
It may be due to a race condition during installation (we are already investigating it).
Can you try to wipe all volumes and containers related to tao-ce, then try to reinstall it?
Many thanks!
I ran docker compose -f docker-compose.tao-ce.yaml down -v and then docker compose -f docker-compose.tao-ce.yaml up -d. Sadly, the same issue is there when clicking the Content bank tile: Error code: 502 Bad Gateway.
Is there a debug log that I can provide to help?
I concur with Dave. Facing the same issue across multiple fresh deployments and also when I try the re-installation.
The same issue. Problems with URL generation using environment file parameters.
Is there another way to open the item writing function without going through the portal and using the Content Tile?
I am having the same issue. Agree with mindaugasNSA. It seems the backend variables are not present resulting in a 502. I followed the steps and have tried completely removing and reloading the containers and volumes.